Clients
How the Client Portal Works
What clients see in their portal.
Last updated June 10, 2026
The Client Portal is a streamlined dashboard for transparency and communication.
1
Client Portal Overview
From the client list, you can manage portal access for each client.
2
Client Dashboard
Clients see: upcoming schedules, recent inspections, quality score trends, and pending proposals.
3
Inspection Reports
Only reports you explicitly share are visible. Internal notes and draft reports are never shown.
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Click the Share Report button on any completed inspection report to make it visible to the client.
4
Work Order Requests
Clients submit work orders (e.g., "spill cleanup") through the portal. These appear in Scheduling → Work Orders.
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Pro tip: Enable notifications to be alerted instantly when a client submits a request.
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Need help? If you have any questions or run into issues, reach out through the Support section in your dashboard.